Closure patterns, mature seven-day cohorts, and the latest observed open work.
Eligible requests in the selected range, grouped by Monday week start; edge weeks may be partial
Selected cohort only · latest ingested status
A historical backlog series requires saved daily status snapshots; current status is not projected backward.
Valid closed requests only · hours shown as days where helpful
| Problem | Closed sample | Median | 75th percentile | 90th percentile | Still open |
|---|---|---|---|---|---|
| HEAT/HOT WATER | 503 | 1.9 d | 2.3 d | 2.6 d | 36 |
| Illegal Parking | 346 | 10.2 h | 12.2 h | 13.6 h | 35 |
| Noise - Residential | 183 | 4.7 h | 5.9 h | 6.4 h | 25 |
Closure is a recorded administrative state, not proof that a resident’s underlying issue was resolved. CityOps does not assert an official seven-day service target.