NYC 311 / PUBLIC DATA EXPLORER
Understand the work behind the numbers.
Follow reported problems from intake to closure. Compare places, inspect records, and see exactly how each metric is defined.
Independent analysis of NYC Open Data · January 2025 supported slice · three problem categories
NYC 311 / SOURCE PROFILEJAN 2025
181,205source requests in selected categories
Source counts checked October 10, 2026 · Dataset erm2-nwe9
ONE CONNECTED WORKFLOW
From signal to evidence.
Find the change
Track intake, compare equal periods, and see which categories move the total.
Place it on the map
Use official borough boundaries, filter the view, and inspect matching requests.
Examine closure
Read mature cohorts, duration distributions, and the latest open snapshot.
BUILT FOR INTERPRETATION
Every figure has a definition.
CityOps shows source coverage, exclusions, and refresh time alongside the charts. Counts mean reports received, and seven days is an analytical threshold, never a claim about an official service target.