Closure patterns, mature seven-day cohorts, and the latest observed open work.
Eligible requests in the selected range, grouped by Monday week start; edge weeks may be partial
Selected cohort only · latest ingested status
A historical backlog series requires saved daily status snapshots; current status is not projected backward.
Valid closed requests only · hours shown as days where helpful
| Problem | Closed sample | Median | 75th percentile | 90th percentile | Still open |
|---|---|---|---|---|---|
| Noise - Residential | 2 | 3.8 h | 3.9 h | 4.0 h | 2 |
| HEAT/HOT WATER | 1 | 1.7 d | 1.7 d | 1.7 d | 0 |
Closure is a recorded administrative state, not proof that a resident’s underlying issue was resolved. CityOps does not assert an official seven-day service target.