Closure patterns, mature seven-day cohorts, and the latest observed open work.
Eligible requests in the selected range, grouped by Monday week start; edge weeks may be partial
Selected cohort only · latest ingested status
A historical backlog series requires saved daily status snapshots; current status is not projected backward.
Valid closed requests only · hours shown as days where helpful
| Problem | Closed sample | Median | 75th percentile | 90th percentile | Still open |
|---|---|---|---|---|---|
| HEAT/HOT WATER | 15 | 2.1 d | 2.4 d | 2.5 d | 1 |
| Illegal Parking | 13 | 12.3 h | 13.0 h | 13.2 h | 0 |
| Noise - Residential | 7 | 4.6 h | 5.7 h | 6.5 h | 3 |
Closure is a recorded administrative state, not proof that a resident’s underlying issue was resolved. CityOps does not assert an official seven-day service target.